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President's letter
The Journey
By ICCFA President Tom Roberts, CCE
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| 12
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WASHINGTON REPORT
Union bill introduced in House;
EPA won't regulate crematories
By ICCFA General counsel Robert M. Fells, Esq.
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| 10
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Letters to the editor
State association made his ICCFAU attendance possible by Ron Nestor
Wildlife certification more affordable by Susan Finkleman
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| 96
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UPDATE
96 Mortuaries in hog heaven
98 Guardian Angel Cemetery events focus on families
100 Pine Crest invites families to anniversary picnic
102 Funeral Museum Seeks Funds to Improve and Expand
104 CArriage acquires seaside, prepares for more consolidation
106 Crematorium garden features scents, sounds and Braille
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| 107
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SUPPLY LINE
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| 110
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NEW MEMBERS
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| 111
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CALENDAR
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| 113
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CLASSIFIEDS
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| 114
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AD INDEX
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| 11
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AROUND THE WORLD
Photos of Fu Shou Cemetery, Shanghai, China
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| 16
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ANALYSIS
The future of the funeral service: Time of crisis or opportunity?
by Alan Creedy
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| 24
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PETS & PEOPLE
Part of the faimily, forever
by Susan Loving
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| 26
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PETS & PEOPLE
Welcoming nature and pets Restlawn Memorial Park's 'One with Nature Cremation Trail' appeals to nature-lovers, cremation families and animal lovers with its woodlands trial where people and their pets can be laid to rest together
by Susan Loving |
| 32
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PETS & PEOPLE COMBO
Flynns woo 'pet parents' to secure the future for funeral home, cemetery Tom and John Flynn have a two-species combo, or perhaps a two-species trio, with funeral homes and crematories for both pets and people, and a memorial park where people can bury their pets or be buried with their pets
Interview by Susan Loving
34 In place of a sign, Hillcrest is marked by the Avenue of Flags A total of 444 flags went up during the Iran hostage crisis, and the display still stands today
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| 41
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PETS & PEOPLE
Pet cemetery plans to accept people, too
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| 42
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OCCUPATIONAL SAFETY
Determining and communicating workplace hazards to employees It's not enough to hand workers a Material Safety Data Sheet
by Shannon DeCamp |
| 46
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PRENEED SALES
Whom do you want to reach? Your funeral home or cemetery can't be all things to all people
by Tim Thompson
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| 47
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ÉXITO DE VENTAS POR ADELANTADO
A quiénes usted quiere llegar? Su funeraria o cementerio no puede ofrecerle todos los servicios a todas las personas
por Tim Thompson
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| 48
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FINANCIAL MANAGEMENT
It's all in the details What cemeterians need to know about managing endowments
by Pat Severo
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| 50
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COLUMBARIUM DESIGN
Developing a garden columbarium How do you create a cremation garden that families will love?
by Jack Goodnoe
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| 58
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EMBALMING & FAMILY SERVICE
Choosing the best brushes Getting makeup right means using the right tools
by Darla A. Tripoli
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| 60
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COMMUNITY OUTREACH
Helping the bereaved after service Funeral homes and religious groups sponsor bereavement support groups. What about cemeteries?
by Ed Horn
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| 62
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PROFESSIONAL DEVELOPMENT
Gaining confidence as a speaker Wheter it's giving a talk to the local rotary club, making a preneed presentation at a senior citizens club or delivering a speech to colleagues at a state association meeting, public speaking can be nerve-rattling. But it doesn't have to be
by Todd W. Van Beck
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| 66
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EXHIBITORS PROFILES
Do you research! Read about some of the companies that will be exhibiting at the ICCFA's Convention & Exposition
70 Meet the 'Men of Mortuaries' at ICCFA booth Speakers Marty Byars (Mr. September) and Justin Zabor (Mr. March) will be on hand to sell and sign the charity calendars
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| 88
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ICCFA NEWS
Getting to the Hall of Fame Do you know someone who should be in the ICCFA Hall of Fame?
by Ray Frew, CCFE
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| 90
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FROM THE GROUNDS UP
Lantern festival brightens any cemetery You don't have to be in a Japanese community to follow this tradition. All you need is a water feature
by ICCFA Magazine Columnists "Smitty & Fife," Tom Smith and Tom Pfeifer
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| 94
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EMBALMER'S CORNER
Embalming A to Z: Infant embalming procedures, part 7
by Todd W. Van Beck
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| 95
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SUCCESSFUL FOUNDATIONS
Expanding the usefulness of your board of directors Don't stop recruiting volunteers after you've got a board in place
by Marie Neel
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| 108
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BOOK REVIEW
Remembering a beloved spouse" 'About Alice'
Exploring the celtic way of death: 'Thin the Veil'
reviews by Brenda Clough
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| 79
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ICCFA NEWS
ICCFA:
The best place to meet. Check out the benefits of membership
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| 80
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Sales Yo, ho, ho! more than 420 cemetery and funeral service professionals embarked on the 2007 Wide World of Sales Conference
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| 82
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New Gary O training programs Now available in a DVD series.
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| 82
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Product of the month:
Books by John Llewellyn
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| 83
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ICCFA Online Institute, Dignity University
Team up to offer web-based training courses, CE credits
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| 83
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ICCFA offers 2007 Music License
$232
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| 84
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ICCFA 2006 KIP winners
Excellence in personalization of products and services honored
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| 86
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Staff profile:
Nadira Baddeliyanage, Planning meetings and more
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| 86
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Staff profile:
Nichole Causey, Helping suppliers members prosper
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| 87
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Staff profile:
Daniel Osorio, Multi-tasking and bilingual Perfil del Personal: Daniel Osorio,Hace muchas cosas en dos idiomas
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