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President's Letter
I've seen The Future - it's 7,000 miles away
by ICCFA President Tom Roberts, CCE.
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| 10
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WASHINGTON REPORT
ICCFA opposes hospice bid to offer funeral, burial, cremation services;
Handicapping the new Congress
by ICCFA General Counsel Robert M. Fells, Esq.
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| 84
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UPDATE
84 SCI completes Alderwoods takeover
86 Association add 'cremation' to names
88 Memorial honors those affected by Rita
90 Association leadership a family tradition
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| 96
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SUPPLY LINE
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| 102
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CLASSIFIEDS
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| 103
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CALENDAR
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| 104
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Ad index
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| 12
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CREMATION EDUCATION
ICCFA to offer three cremation certifications by Ernie Heffner, CFuE
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| 14
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APPRECIATION / APRECIO
We asked some ICCFA members to tell us what they value about their association membership Comments continue on pages 16, 47, 50, 74, 90, 91, 104
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| 18
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FROM THE GROUND UP
How to brainstorm your way to a better, more efficient organization
by ICCFA columnist "Smitty & Fife," Tom Smith and Tom Pfeifer
24 Do away with the cemetery's seasonal work forces?
Done
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| 19
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PREPARANDO EL TERRENO
Comó lograr tener una organización mejor y más eficaz a travéz de la generación y discusión de ideas
Por los columnistas de la revista de la ICCFA "Smitty & Fife," Tom Smith y Tom Pfeifer
25 ¿Suprimir la fuerza laboral temporal del cementerio?
Resuelto
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| 26
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FUNERAL SERVICE
Why people need rituals and how funeral rituals offer comfort, support and healing to the bereaved
by Todd W. Van Beck |
| 34
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PERSONALIZATION
Mom's last 'do' Honoring her mother's wishes was hard, but it was the right thing to do
by Karen Allen McKitric |
| 36
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MANAGEMENT
Making your company your own When you buy a funeral home, cemetery or crematory, how do you overcome "But that's no the way we do it here" syndrome among existing staff??
Interview of Blair Nelsen, CFue, CFSP, by Susan Loving
38 Adjusting to a high cremation market
40 Acquisition checklist
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| 42
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OCCUPATIONAL SAFETY: PART 1 OF 7
The ABCs of creating a workplace safety program Cemeteries, funeral homes and crematories all need to make sure their property is safe for employees and clients
by Shannon DeCamp |
| 51
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ANNUAL CONVENTION & EXPOSITION PROGRAM
Join us and expand your horizons The ICCFA convention offers the most extensive educational program as it brings together the entireprofession
by Todd W. Van Beck
53 Instructions for making hotel reservations
63 Convention Registration Form
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| 64
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VOTE!
ICCFA Board oof directors candidates Read about all 12 and select eight to vote for
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| 70
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WOMEN'S FORUM
Apply for a scholarship to ICCFA University
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| 72
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CONTINUING EDUCATION
It's amazing how much you can learn in five college days
Her association gave her a scholarship to ICCFAU and she made the most of it
by Kathryn Jamieson
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| 76
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SUCCESSFUL FOUNDATIONS
Pursue creative cremation memorialization options for cremation familes
by Marie Neel
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| 77
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EMBALMER'S CORNER
Embalming A to Z Infant embalming procedures, part 5
by Todd Van Beck
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| 78
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PRENEES SALES SUCCESS
Learn to see, hear and feel your customer's language
by Jill B. Cody
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| 82
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PRENEED SALES SUCCESS
Are satisfied customers enough?
by Tim Thompson
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| 92
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MEMORIAL PARK
Wisconsin park's busy year: New leadership, additional indoor space, more events
93 Young, female and in charge by Sabrina Modellas
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| 100
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BOOK REVIEW
Life as preparation for death: 'Last things first'
Inspiration for speaking up after death: 'A wonderful life'
reviews by Brenda Clough
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| 47
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ICCFA NEWS
The Benefits of belonging
The benefits of belonging to the only association serving the entire cemetery, funeral service, cremation and memorialization profession
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| 48
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ICCFA Offers 2007 music license for $232 get the coverage you need from the ICCFA - no additional membership or fees required
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| 48
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ICCFA, Professional partners stregthen association ties Working together for the betterment of all
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| 48
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Finding the buried treasure
It's not to late to register for the ICCFA Wide World of Sales Conference
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| Online
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