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ICFA University
July 16-21, 2004
University of Memphis
Memphis, Tennessee
Chancellor: Robert A. Gordon Sr., CCFE
Welcome from the Chancellor
The ICFA University Experience
Course Descriptions and Schedules:
College of Cemetery Administration & Management
College of Cremation Services
College of Funeral Home Management
J. Asher Neel College of Sales & Marketing
College of Land Management & Grounds Operations
Master's Program
CEO Program
[Note: The College of Embalming and Restorative Arts will be held later in the year at a separate facility.]
Faculty
Registration Prerequisites and Procedures
Room and Board
Prices
Continuing Education Credits
Cancellation Policy
Download the Registration Form
Download an application for a scholarship for 2005.
Unable to download these files? Try installing Adobe Acrobat Reader.
Welcome from the Chancellor
Light a Fire
Dear Prospective Student,
The Irish poet William Butler Yeats once said, "Education is not the filling of a pail, but the lighting of a fire."
ICFA University offers a perfect example of this. Students come from throughout the cemetery and funeral service profession-men and women of all ages, ethnicities, educational levels and backgrounds-all looking for the same thing: the spark that will help them take their companies and their level of service to families to new heights.
Though ICFAU classes are held at a university campus, they are not taught by academics or researchers. In fact, most are developed and presented by working professionals ... cemetery and funeral service providers just like you and me. These are people who have achieved amazing levels of success in their own businesses and want to spread the flame to others.
Outside the classroom, the networking opportunities at ICFAU offer even more fuel for the fire. You'll meet dozens of colleagues who are willing to share ideas and solutions. Each year, our students tell us that these connections and friendships are just as valuable as the formal learning.
We've all attended conferences and seminars that filled our pails with interesting theories, yet upon returning home, we realized that we had little direction for actually improving our operations. ICFAU will offer you actual proven practices so that you can return to your location and light your own fires.
-- Robert A. Gordon Sr., CCFE
The ICFA University Experience
This July 16-21, cemetery and funeral service practitioners from throughout North America and the world will gather at the University of Memphis in Memphis, Tennessee, to strengthen their skills and build their careers through a one-of-a-kind program designed by the most successful and innovative minds in the profession. Known as ICFA University, this 4.5-day program offers a unique educational experience that blends intensive, practical classroom training with continual networking and idea-sharing.
Quality Education
With limited class sizes and on-campus housing and dining, ICFAU offers an intimate learning environment and leads to professional relationships that will benefit you and the families you serve for years to come.
ICFAU's five colleges cover every area of management, and classes are continually updated to incorporate the latest innovations and techniques. Courses combine a mixture of proven business theory and practical operational instruction, and the professors encourage ongoing individual participation and interaction.
Experienced Staff
ICFA University classes are led by top industry professionals as well as business and economics faculty at the University of Memphis.
You'll receive practical, proven instruction from colleagues selected not only for their in-depth understanding of the course material but also for their firsthand experience and knowledge of the everyday challenges you face in your job. For a complete listing of ICFAU faculty, click here.
Recreation and Networking
Perhaps equally as important as the academic training at ICFA University are the opportunities to share ideas with colleagues from every area of the cemetery and funeral service profession.
Students from all five colleges come together several times each day for breaks and to share meals in the Fogelman Executive Dining Hall.
After a full day of classes, you can relax with fellow students in the Fogelman lounge or take a short taxi ride to enjoy the sights and sounds of Memphis' famous Beale Street. And the Annual ICFAU Sports Tournament on Sunday night-featuring softball, basketball or volleyball, depending on the weather-generates a good-natured rivalry among students from each of the colleges.
Career Advancement
In addition to the valuable, practical career-building skills you'll learn at ICFA University, funeral directors can earn up to 24.5 CE credits, pending individual state approval. ICFA members applying for the Certified Cemetery Executive, Certified Funeral Executive or Certified Cemetery Funeral Executive designation through the association's certification program will earn a total of 80 points toward certification upon completion of each college.
State-of-the-Art Facilities
ICFAU is held at the University of Memphis Fogelman Executive Center, an academic facility expressly designed for executive and professional training. All classroom training and dining takes place at the Fogelman.
ICFAU offers on-campus housing at two sites: dormitory-style housing on the upper floor of the Fogelman and executive suites at the Holiday Inn University, located across the street from the Fogelman. Additional overflow housing will be available at the Doubletree Hotel Memphis, located a short drive from campus.
The Fogelman Executive Center's dorm houses 51 private sleeping rooms, each with private bath, and has a common lounge area and kitchen.
The Holiday Inn University suites include a choice of king bed or two double beds, a sleeper sofa and numerous luxury amenities. The hotel has a lounge, snack bar, gift shop and exercise room.
On-campus housing is limited and available on a first-come, first-served basis, so be sure to register early. For additional information on housing assignments and costs, please see the information on Accommodations and the ICFAU Registration Form.
Registration Prerequisites and Procedures
Prior college attendance is not required for attendance at ICFA University. The program is open to employees of all cemeteries, funeral homes, crematories and related businesses, regardless of previous educational background.
In general, ICFA University is designed for students who are:
- Company owners and chief executive officers.
- Managers seeking to develop additional skills and knowledge in order to improve their techniques and operations.
- Managers who are interested in moving into new areas of responsibility.
- Managers new to the cemetery and funeral service profession.
- Staff interested in advancing into management positions.
- Staff interested in improving their skills to better serve their employers and their client families
- Suppliers who want to network and gain a better understanding of their customers' challenges.
Registration Procedures
Registration for ICFAU can be completed by downloading the ICFAU Registration Form. Registration must be received by June 11. Students whose registrations are received by June 11 will have their names included in the Student Directory.
Registration for each ICFAU college is limited to 35 participants and is accepted on a first-come, first-served basis. Registrations received after the programs have been filled will be placed on a waiting list. If no space becomes available, those on the list will receive full refunds.
Attend for 1 Year ... 2 ... 3 ... 4 ... Or More!
ICFA University offers a four-year "undergraduate program." Students are enrolled in one school per year, spending 4.5 days of intensive learning in that discipline. Students can attend for just one year in the discipline of their choice or go on to attend for additional years for a more comprehensive education.
Students who complete four of the five colleges become ICFAU graduates:
- College of Cemetery Administration & Management
- College of Cremation Services
- College of Funeral Home Management
- College of Land Management & Grounds Operations
- J. Asher Neel College of Sales & Marketing
Take Advantage of Our Advanced Study Programs
ICFAU offers two advanced study programs. Students in each of these programs design their own syllabus from among all colleges.
Room and Board
On-campus housing at the Fogelman Executive Center and the Holiday Inn University will be assigned on a first-come, first-served basis, with fourth- and third-year students whose applications are received on or before May 28 being given priority. Students not assigned to the Fogelman or Holiday Inn will be referred to the Doubletree Hotel Memphis, located a short drive from the Fogelman.
For students staying on campus, the room and board fees cover lodging as well as three meals a day, starting with dinner on Friday and ending with breakfast on Wednesday. Double rooms cost an additional $10 per night. These fees should be paid directly to the ICFA. The Fogelman and the Holiday Inn will request payment of incidental expenses upon checkout.
For students staying at the Doubletree, room charges are a separate expense and are to be paid directly to the hotel at checkout. The Room and Board fee will cover your on-campus three meals a day, starting with dinner on Friday and ending with breakfast on Wednesday, and should be paid directly to the ICFA.
Dress Code
The dress code at ICFAU is casual throughout the week. Be sure to bring sports clothes and gear needed for the Annual Sports Tournament Sunday night.
Prices
Fees include all meals and are as follows:
ICFA University Registration Fee: $695
Housing and Room and Board Fees:
- Fogelman housing (5 nights) and meals: $910
- Fogelman housing (6 nights) and meals: $1,010
- Holiday Inn University housing (5 nights) and meals: $970
- Holiday Inn University housing (6 nights) and meals: $1,080
- Off-campus housing at the Doubletree Hotel: administration and meals fee: $418 (additional $95 per night, plus tax room fee is to be paid directly to the Doubletree at checkout. To make reservations at the Doubletree, call 1-800-222-8733 or 901-767-6666.)
All meals will be served at the Fogelman Executive Center and include dinner Friday through breakfast Wednesday.
Charges for double accommodations are additional. Please see the Registration and Housing Form for complete details.
Please note that the room and board fees include a 15.9 percent tax on sleeping rooms for the Fogelman and Holiday Inn as well as a 15 percent service fee and an 8.25 percent tax on all meals and food service.
Continuing Education Credits
Funeral directors may earn up to 24.5 continuing education credits at the ICFAU, pending individual state credit awards. CE Attendance Certificates will be available at the ICFA on-site registration desk.
Cancellation Policy
Registrants canceling their registrations prior to June 11 will receive refunds. All cancellations must be made in writing and will be subject to a 15 percent per person cancellation fee. The University of Memphis has imposed a new cancellation policy that makes the ICFA responsible for room and board on all reservations. As a result, no refunds can be made on cancellations received after June 11.
For more information, call the ICFA Meetings Department at 1-800-645-7700
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