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ICFA University
July 18-23, 2003
University of Memphis
Memphis, Tennessee
Chancellor: Robert A. Gordon Sr., CCFE
Welcome from the Chancellor
The ICFA University Experience
Course Descriptions and Schedules:
College of Administration & Management
ICFA/CANA College of Cremation Services
College of Embalming & Restorative Arts
NEW! Read an interview with the Embalming College faculty!
College of Funeral & Commemorative Services
J. Asher Neel College of Sales & Marketing
College of Land Management & Grounds Operations
Master's Program
CEO Program
Faculty
Registration Prerequisites and Procedures
Room and Board
Prices
Continuing Education Credits
Cancellation Policy
Download the Registration Form
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Welcome from the Chancellor
Getting Bigger and Better
Dear Prospective Student,
Since its founding more than 20 years ago, the ICFA University has developed a solid reputation as a one-of-a-kind educational experience. As news of its value has spread, we have begun receiving inquiries from a growing number of practitioners from all areas of the industry who want to receive advanced education and training.
To meet these needs, this year we are introducing two new colleges: the College of Embalming & Restorative Arts and the ICFA/CANA College of Cremation Services. These programs are a natural extension of the ICFA University and its educational mission.
With these new programs, we have brought on board some of the top funeral service and cremation practitioners in the business. I would like to thank Deans Todd Van Beck and Ernie Heffner for their efforts to get these colleges off the ground, and I extend a special "thank you" to each of the professors within these colleges for bringing their expertise to the University. They round out an already very talented and knowledgeable ICFAU faculty.
We are particularly pleased to welcome three of the nation's most respected embalmers to the university -- Robert Mayer (Embalming: History, Theory and Practice), Melissa Johnson and Robert Inman. The effort and enthusiasm these individuals have extended in developing their courses bode well for a highly productive new college.
Ernie Heffner's work to set up a cooperative effort with the Cremation Association of North America and his outstanding lineup of presenters for the new Cremation Services College also holds great promise and fills a rapidly growing need within the industry today.
These new schools will surely add an element of excitement for all ICFAU faculty and students. I am looking forward to a week filled with new ideas, new experiences and new friends. Please send in your registration today, and discover why the ICFA University continues to get bigger and better!
-- Robert A. Gordon Sr., CCFE
The ICFA University Experience
Each summer, cemetery and funeral service practitioners from throughout North America and the world gather at the University of Memphis in Memphis, Tennessee, to strengthen their skills and build their careers through a one-of-a-kind program designed by the most successful and innovative minds in the industry. Known as ICFA University, this 4.5-day program offers a unique educational experience that blends intensive, practical classroom training with continual networking and idea-sharing.
Quality Education
With limited class sizes and on-campus housing and dining, ICFAU offers an intimate learning environment and leads to professional relationships that will benefit you and the families you serve for years to come.
ICFAU's six colleges cover every area of management, and classes are continually updated to incorporate the latest industry innovations and techniques. Courses combine a mixture of proven business theory and practical operational instruction, and the professors encourage ongoing individual participation and interaction.
Students are enrolled in one school per year, spending 4.5 days of intensive learning in that discipline. Students are welcome to attend ICFAU for just one, two or three years, though many choose to complete four (or more) and become a proud ICFAU Graduate!
This year, ICFAU is pleased to introduce two new colleges: the College of Embalming & Restorative Arts, taught by several of the nation's leading embalmers, and the ICFA/CANA College of Cremation Services, which combines the renowned two-day Winninger Resource Group program with a newly developed slate of courses on cremation sales, marketing, service and operations.
Recreation and Networking
Perhaps equally as important as the academic training at ICFA University are the opportunities to share ideas with colleagues from every area of the industry.
Students from all six colleges come together several times each day for breaks and to share meals in the Fogelman Executive Dining Hall.
After a full day of classes, you can relax with fellow students in the Fogelman lounge or take a short taxi ride to enjoy the sights and sounds of Memphis' famous Beale Street. And the ICFAU Basketball/Volleyball games on Sunday night always foster team spirit and give students something to cheer about.
Career Advancement
In addition to the valuable, practical career-building skills you'll learn at ICFA University, funeral directors can earn up to 24.5 CE credits, pending individual state approval. ICFA members applying for the Certified Cemetery Executive, Certified Funeral Executive or Certified Cemetery Funeral Executive designation through the association's certification program will earn a total of 80 points toward certification upon completion of each college.
Experienced Staff
ICFA University classes are led by top industry professionals as well as business and economics faculty at the University of Memphis.
You'll receive practical, proven instruction from colleagues selected not only for their in-depth understanding of the course material but also for their firsthand experience and knowledge of the everyday challenges you face in your job. For a complete listing of ICFAU faculty, click here.
State-of-the-Art Facilities
ICFAU is held at the University of Memphis Fogelman Executive Center, an academic facility expressly designed for executive and professional training sessions. All classroom training and dining takes place at the Fogelman.
In addition, the College of Embalming & Restorative Arts will include laboratory training at Smith Hall, about a five-minute walk from the Fogelman.
ICFAU offers on-campus housing at two sites: dormitory-style housing in the upper floors of the Fogelman and executive suites at the Holiday Inn University, located across the street from the Fogelman. Additional overflow housing will be available at the Ridgeway Inn, located a short drive from campus.
The Fogelman Executive Center's dorm houses 51 private sleeping rooms, each with private bath, and has a common lounge area and kitchen.
The Holiday Inn University suites include a choice of king bed or two double beds, a sleeper sofa and numerous luxury amenities. The hotel has a lounge, snack bar, gift shop and exercise room.
On-campus housing is limited and available on a first-come, first-served basis, so be sure to register early.
For additional information on housing assignments and costs, please see the information on Accommodations and the ICFAU Registration Form.
Master's Program
Design your own program from among all the colleges. Please note that students in this programs may not select courses from the Saturday and Sunday Winninger Group classes in the College of Cremation Services. In addition, they may select courses within the College of Embalming & Restorative Arts only if they are Mortuary College graduates.
Prerequisite: Candidate must be an ICFAU graduate. A daily itinerary of your classes must accompany registration.
CEO Program
Design your own program from among all the colleges. Please note that students in this program may not select courses from the Saturday and Sunday Winninger Group classes in the College of Cremation Services. In addition, they may select courses within the College of Embalming & Restorative Arts only if they are Mortuary College graduates.
Prerequisite: Candidate must be a CEO or company owner. A daily itinerary of your classes must accompany registration.
Register Prerequisites and Procedures
Prior college attendance is not required for attendance at ICFA University. The program is open to employees of all cemeteries, funeral homes, crematories and related businesses, regardless of previous educational background. The exception to this is the ICFAU College of Embalming & Restorative Arts, which is open only to Mortuary College graduates due to its extensive laboratory training.
In general, ICFA University is designed for students who are:
- Company owners and chief executive officers.
- Managers seeking to develop additional skills and knowledge in order to improve their techniques and operations.
- Managers who are interested in moving into new areas of responsibility.
- Managers new to the cemetery and funeral industry.
- Staff interested in advancing into management positions.
- Staff interested in improving their skills to better serve their employers and their client families.
- Suppliers who want to network and gain a better understanding of their customers' challenges.
Registration Procedures
Registration for ICFAU can be completed by downloading the ICFAU Registration Form or by calling the ICFA at 1-800-645-7700 for a copy of the form. Students whose registrations are received by June 13 will have their names included in the Student Directory.
Registration for each ICFAU college is limited to 35 participants and is accepted on a first-come, first-served basis. The exceptions to this are the Embalming College, which will accept 105 participants, and the Cremation College, which will accept 75 participants. Registrations received after the programs have been filled will be placed on a waiting list. If no space becomes available, those on the list will receive full refunds.
Room and Board
On-campus housing at the Fogelman Executive Center and the Holiday Inn University will be assigned on a first-come, first-served basis, with fourth- and third-year students whose applications are received on or before May 30 being given priority. Students not assigned to the Fogelman or Holiday Inn will be referred to the Ridgeway Inn, located a short drive from the Fogelman.
For students staying on campus, the room and board fees cover your lodging as well as three meals a day, starting with dinner on Friday and ending with breakfast on Wednesday. Double rooms cost an additional $10 per night. These fees should be paid directly to the ICFA. The Fogelman and the Holiday Inn will request payment of incidental expenses upon checkout.
For students staying at an off-campus hotel, room charges are a separate expense and are to be paid directly to the hotel at checkout. Meal fees will cover your on-campus three meals a day, starting with dinner on Friday and ending with breakfast on Wednesday, and should be paid directly to the ICFA.
Additional details on accommodations can be found on the Registration and Housing Form.
Prices
Fees include all meals and are as follows:
ICFA University Registration Fee: $685
Housing and Room and Board Fees:
- Fogelman housing (5 nights) and meals: $910
- Fogelman housing (6 nights) and meals: $1,010
- Holiday Inn University housing (5 nights) and meals: $970
- Holiday Inn University housing (6 nights) and meals: $1,080
- Off-campus housing at the Ridgeway Inn: administration and meals fee: $418 (additional $79 per night room fee is to be paid directly to the Ridgeway. To make reservations at the Ridgeway, call 1-800-822-3360.)
All meals will be served at the Fogelman Executive Center and include dinner Friday through breakfast Wednesday.
Charges for double accommodations are additional. Please see the Registration and Housing Form for complete details.
Please note that the room and board fees include a 15.9 percent tax on sleeping rooms for the Fogelman and Holiday Inn as well as a 15 percent service fee and an 8.25 percent tax on all meals and food service.
Continuing Education Credits
Funeral directors may earn up to 24.5 continuing education credits at the ICFAU, pending individual state credit awards. CE Attendance Certificates will be available at the ICFA on-site registration desk.
Cancellation Policy
Registrants canceling their registrations prior to June 13 will receive refunds. All cancellations must be made in writing and will be subject to a 15 percent per person cancellation fee. The University of Memphis has imposed a new cancellation policy that makes the ICFA responsible for room and board on all reservations. As a result, no refunds can be made on cancellations received after June 13.
For more information, call the ICFA Meetings Department at 1-800-645-7700
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